New Website - BUG REPORTS

Discussion in 'New Website Patch Notes & Bug Reports' started by Paradigm, Nov 16, 2017.

  1. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

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    Not a chance
     
  2. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

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    Adjusted
     
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  3. Averie

    Averie Averie#1956 - Add me! Website Administrator Mythic Gamer Veteran Member

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    Untitled.png

    The top image shows an alert that says 'You have 1 New Alert' but it's white on white so you can't read it.

    The bottom i mage shows the other alert that says about messages being posted since I've loaded this page.

    EDIT: Lol at my screenshot. The other notification posted as I was writing my post and I clicked printscreen super fast not to miss it :joy:
     
  4. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

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    Fixed
     
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  5. Qigang

    Qigang Love planted a rose, and the world turned sweet. Tenacious Gamer

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    I fixed it for myself, it's just that it auto-crops it in some places and resizes in others (just a little bit inconsistent, that's all). :)

    Another small thing is that the alt message for allgenda, store, mumble voip and some others don't position correctly when you're inside of a topic, see image below:

    [​IMG]
     
  6. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

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    That's going to be natural with sticky navigation. Because the main navigation bar scrolls to the top as you scroll down, anything meant be seen above the navigation bar in sticky mode will be above the fold. Just need to scroll up a little if you want to see it.
     
  7. Andra

    Andra Tenacious Gamer Tenacious Gamer Veteran Member

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    Super job Para !

    My comment is not very technical,...merely preference. With both the old and newer website, the "Recent posting" buttons seem to be a tool of secondary importance. In this edition, it is even behind "search Forums" and other type of tool buttons. I know that the way I most frequently use the forum is for Recent posts. As an avid member, but not necessarily an officer, I prefer to zip in and catch up on recent posts. I wonder if others perhaps do this as well. I'm sure I could just save the nav. to recent posts as well, I just think it deserves a more prominent button if, indeed, others use the forum this way.
     
  8. Andra

    Andra Tenacious Gamer Tenacious Gamer Veteran Member

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    Also My icon is broke. I'm advertising one of my books when I had no intention of it. Cool. (Original Icon is just the eye with the Lion image in it.)
     
    Last edited: Nov 20, 2017
  9. Averie

    Averie Averie#1956 - Add me! Website Administrator Mythic Gamer Veteran Member

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    @Andra, the 'NEW POSTS' button on the bar above brings you to the same page as 'RECENT POSTS'

    This one here

    upload_2017-11-20_16-24-15.png

    That's the button I use to view new content.
     
  10. Andra

    Andra Tenacious Gamer Tenacious Gamer Veteran Member

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    Yup yup, thank you Averie, I see that as well. It too is secondary to many other tool buttons. My point is that, if indeed, most users go to recent posts (or "new posts") first and foremost, perhaps a more prominent button would be in order.
    jus saying.
     
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  11. Averie

    Averie Averie#1956 - Add me! Website Administrator Mythic Gamer Veteran Member

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    Ahh gotcha. It is one of my most used buttons as well. I actually appreciate it being right smack dab in the middle of my screen tbh. If it were first in line it would be further away from where my mouse is most of the time. I think the spot it's in now is more convenient.
     
  12. Andra

    Andra Tenacious Gamer Tenacious Gamer Veteran Member

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    Agreed ! Now lets see it at 35 font! Just kidding. I made my point. I'm go with anything, just thought I'd elevate how I think the forums is most likely used by us dedicated, but slightly more casual users.
     
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  13. Averie

    Averie Averie#1956 - Add me! Website Administrator Mythic Gamer Veteran Member

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    upload_2017-11-20_16-57-13.png
    Fixed
     
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  14. Qigang

    Qigang Love planted a rose, and the world turned sweet. Tenacious Gamer

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    Could it perhaps appear below the "Mumble VOIP" text? Would be a lot better if it isn't too much work, imo. Either way, I agree with Andra, great design! :)
     
  15. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

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    Where they appear is embedded into the template design. Besides, if they appeared below the navigation button, they would interfere with the sub menu navigation bar
     
  16. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

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    If you have the original picture, just click on your profile > settings > avatar and upload the new one. That's very weird
     
  17. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

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    There ya go ... now it's where you both want it (@Zawr will be thrilled)
     
  18. Andra

    Andra Tenacious Gamer Tenacious Gamer Veteran Member

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    Super! Thank You Para.
     
  19. Nizroc

    Nizroc I cry when you die, it's what I do Honored Legendary Gamer Tenacious Gamer Veteran Member 2009 Original Member

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    the new site is beautiful.

    The only thing I have noticed is that my watched threads are gone. i still have my watched forum but none of my threads. and i don not remember what they were...ahhhhh lol
     
  20. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

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    I can pull your archived preferences foru Nizzles
     
  21. Nizroc

    Nizroc I cry when you die, it's what I do Honored Legendary Gamer Tenacious Gamer Veteran Member 2009 Original Member

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    Thanks
     
  22. Qigang

    Qigang Love planted a rose, and the world turned sweet. Tenacious Gamer

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    Hey Para, I noted this before but I feel like it might've been forgotten amongst all the other stuff. I'm not sure whether this is true for everyone else, but nearly all medals are broken for me:

    [​IMG] [​IMG]

    As you can see ^

    Running on Windows 8.1, Mozilla Firefox (check version in image below)
    [​IMG]

    Note that small workarounds such as CTRL+F5 did not resolve this issue for me.
     
  23. Mendien

    Mendien I'm Uncle Mendien, come sit on my lap Honored Legendary Gamer Tenacious Gamer Veteran Member

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    I have the same issue, but only at home, work is fine. Try clearing your browser cache? or a browser you never use, ie: Edge :) Same issue?
     
  24. Qigang

    Qigang Love planted a rose, and the world turned sweet. Tenacious Gamer

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    Still the same issues on Chrome & IE for me (I never use those browsers.. :/)
    [​IMG]
    [​IMG]
     
  25. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

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    I posted a while back that the [bd] Medal system was broken and corrupt and would have to be uninstalled and reinstalled. During that process, we discovered that the entire system was not compatible with PhP 7.2, which we had just upgraded to, so the developer has been working on a patch to fix the compatibility problems. We just got to the point where the new medals are visible, although the images themselves are broken.

    It remains a work in progress at this time while the developer finishes the patch
     
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  26. Qigang

    Qigang Love planted a rose, and the world turned sweet. Tenacious Gamer

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    Alright, thank you very much Para! :)
     
  27. Qigang

    Qigang Love planted a rose, and the world turned sweet. Tenacious Gamer

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    Not sure whether we can help the dev locate the issue, but I recently found out that when I look at my profile page or other's profile pages, I can see the medals.

    [​IMG]

    An example of Averie's page:
    [​IMG]
     
  28. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

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    Yes, like I said ... it's a work in progress. Medals don't work like you think they do ... where you fix the problem and then suddenly everyone has their medals. Once the medals are fixed, they have to be redistributed ... which means the website has to go through the process of awarding all of the medals to all of the members ... a total of over 10,000 medals to be awarded. The program doesn't do this instantly ... it goes through and awards them one by one and it takes time.
     
  29. Qigang

    Qigang Love planted a rose, and the world turned sweet. Tenacious Gamer

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    Oh wow, alright!
     
  30. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

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    ITEMS THAT HAVE BEEN REPAIRED 3/9/2018

    • The medal and trophy system now works and displays properly (turned off on mobile)
    • The header image has been repaired and the logo added (logo is also a link to the main forum page)
    • Fetch requests have been worked on and performance is a bit faster

    Other items are still in progress
     
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  31. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

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    • Footer Repaired

    Huge shout out to Goodfella (@GoodfellaAdmin), of the Xenforo Community, for all of his diligent work on our site. Many thanks
     
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  32. Doctorhoo

    Doctorhoo Captain Towers Tenacious Gamer

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    Been helping some friends through the steps of signing up and getting settled here and we all have been having issues trying to add "Steam" to our "External Accounts". No problems adding Discord.

    I keep getting this message:
    Tenacious Gamers - Error
    Error during authentication. Please try again.
     
  33. Averie

    Averie Averie#1956 - Add me! Website Administrator Mythic Gamer Veteran Member

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    Sorry for the lack of response. Was this resolved for you and your friends?
     
  34. Doctorhoo

    Doctorhoo Captain Towers Tenacious Gamer

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    No it has not. I just tried it a few times again to make sure. I can not associate my steam account with my "Profile" here in my "External Accounts" section

    It continues to give me this message:
    Tenacious Gamers - Error
    Error during authentication. Please try again.

    If this is an intended feature on this website, it might be currently broken.
     
  35. Averie

    Averie Averie#1956 - Add me! Website Administrator Mythic Gamer Veteran Member

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    Thanks. I'll do some research.
     
  36. Xia_Simi

    Xia_Simi Tenacious Gamer Epic Gamer Black Desert Officer Veteran Member

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    I don't know if it's new site issue or just user error, but I can't seem to link my steam account. Several other BDO players are saying the same.
     
  37. Doctorhoo

    Doctorhoo Captain Towers Tenacious Gamer

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    Hasn't worked "as intended" since I joined for Bless with everyone. All good though, I just stopped trying and my stress level has gone down accordingly lol...
     
  38. Averie

    Averie Averie#1956 - Add me! Website Administrator Mythic Gamer Veteran Member

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    Its nothing you're doing wrong. It's certainly not working. I've been researching a fix. Haven't forgotten!
    Thank you for the information and feedback. I will update when I have a resolution.
     
  39. Averie

    Averie Averie#1956 - Add me! Website Administrator Mythic Gamer Veteran Member

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    Disabled Steam integration until I can find a fix that actually works.
     
  40. Qigang

    Qigang Love planted a rose, and the world turned sweet. Tenacious Gamer

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    You may have already noticed this, but the banners for Veteran Member, Administrator and 2009 original member are broken on my end.

    [​IMG] [​IMG]
     

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