New Website - BUG REPORTS

Discussion in 'New Website Patch Notes & Bug Reports' started by Paradigm, Nov 16, 2017.

  1. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

    Joined:
    Jul 12, 2010
    Messages:
    11,747
    Likes Received:
    6,733
    Trophy Points:
    1,150
    Gender:
    Male
    Location:
    Austin, TX, USA
    PLEASE REPORT ALL WEBSITE RELATED ISSUES & BUGS IN THIS THREAD. WE WILL ADDRESS THEM AS QUICKLY AS POSSIBLE. THANK YOU
     
  2. Ledmojo

    Ledmojo Dragon with no fire Website Administrator Legendary Gamer WoW: Classic Officer Veteran Member

    Joined:
    Oct 28, 2014
    Messages:
    1,071
    Likes Received:
    619
    Trophy Points:
    460
    Gender:
    Male
    Location:
    Austin, TX
    splash screen link under the "check out or most active chapters"not working when trying to click "bdo forums" and "sign up & play!" . also not working for Rev. Using chrome/MS EDGE.
     
  3. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

    Joined:
    Jul 12, 2010
    Messages:
    11,747
    Likes Received:
    6,733
    Trophy Points:
    1,150
    Gender:
    Male
    Location:
    Austin, TX, USA

    Thanks, designed that page before all the URL addresses changed. I'll fix now
     
  4. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

    Joined:
    Jul 12, 2010
    Messages:
    11,747
    Likes Received:
    6,733
    Trophy Points:
    1,150
    Gender:
    Male
    Location:
    Austin, TX, USA
    fixed
     
    Zeklomontu likes this.
  5. TartFlavor

    TartFlavor At least I'm not Loanwolf Website Administrator Legendary Gamer Veteran Member

    Joined:
    Sep 3, 2014
    Messages:
    1,528
    Likes Received:
    1,065
    Trophy Points:
    460
    Gender:
    Male
    Location:
    DMV
    Minor thing, but there's a text link over the header image and header image isn't clickable (chrome).
    upload_2017-11-16_18-22-10.png
     
    Averie likes this.
  6. TartFlavor

    TartFlavor At least I'm not Loanwolf Website Administrator Legendary Gamer Veteran Member

    Joined:
    Sep 3, 2014
    Messages:
    1,528
    Likes Received:
    1,065
    Trophy Points:
    460
    Gender:
    Male
    Location:
    DMV
    Another minor thing - there's a .2 second transition when you move your cursor off a nav bar link, causing the the profile information on the right side to shift down and up sometimes on my resolution. On some pages (such as the forum pages) the profile information is permanently shifted below the nav.
    upload_2017-11-16_18-26-30.png

    EDIT: Figured my resolution would be helpful, running at 1440x900
     
    Last edited: Nov 16, 2017
    Averie likes this.
  7. TartFlavor

    TartFlavor At least I'm not Loanwolf Website Administrator Legendary Gamer Veteran Member

    Joined:
    Sep 3, 2014
    Messages:
    1,528
    Likes Received:
    1,065
    Trophy Points:
    460
    Gender:
    Male
    Location:
    DMV
    Steam openid seems to be currently down, so that isn't a website issue. I tested it on another site just to double check and it wasn't working there either.

    EDIT: openid is working again, all the steam stuff looks good!
     
    Last edited: Nov 16, 2017
  8. TartFlavor

    TartFlavor At least I'm not Loanwolf Website Administrator Legendary Gamer Veteran Member

    Joined:
    Sep 3, 2014
    Messages:
    1,528
    Likes Received:
    1,065
    Trophy Points:
    460
    Gender:
    Male
    Location:
    DMV
    Footer image currently links to imageshack
     
  9. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

    Joined:
    Jul 12, 2010
    Messages:
    11,747
    Likes Received:
    6,733
    Trophy Points:
    1,150
    Gender:
    Male
    Location:
    Austin, TX, USA

    That's very weird ... the footer image is a stock image from the theme library ... it's not clickable to me and there is nothing in the code or the settings that has a redirect ... weird
     
  10. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

    Joined:
    Jul 12, 2010
    Messages:
    11,747
    Likes Received:
    6,733
    Trophy Points:
    1,150
    Gender:
    Male
    Location:
    Austin, TX, USA

    The small text is the clickable, it's also where the logo goes. The main banner is not an actionable item. I'm having the logo redone in blue and then I'll post it. For now, that small text is a portal to the main forums page, just like the forums button
     
  11. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

    Joined:
    Jul 12, 2010
    Messages:
    11,747
    Likes Received:
    6,733
    Trophy Points:
    1,150
    Gender:
    Male
    Location:
    Austin, TX, USA

    What device? The site is set to fluid and responsive on a PC, but has max widths on other devices. I don't have those errors, but with a fluid design, it should render properly. It's difficult to work on issues that I'm not experiencing myself, but I'll see what the responsive settings are
     
  12. TartFlavor

    TartFlavor At least I'm not Loanwolf Website Administrator Legendary Gamer Veteran Member

    Joined:
    Sep 3, 2014
    Messages:
    1,528
    Likes Received:
    1,065
    Trophy Points:
    460
    Gender:
    Male
    Location:
    DMV
    I glanced at the HTML, there's a link tag around the image redirecting it.
    upload_2017-11-16_18-48-38.png

    Oh okay, makes sense! If you want to go for a blue theme I can recolor that smaller logo I made (the TG one) if you'd like to use it for anything in the future. Will probably do it anyways for BDO if we plan on going for a blue theme from now on.
     
  13. TartFlavor

    TartFlavor At least I'm not Loanwolf Website Administrator Legendary Gamer Veteran Member

    Joined:
    Sep 3, 2014
    Messages:
    1,528
    Likes Received:
    1,065
    Trophy Points:
    460
    Gender:
    Male
    Location:
    DMV
    That's on my desktop PC, screen resolution 1440x900
     
  14. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

    Joined:
    Jul 12, 2010
    Messages:
    11,747
    Likes Received:
    6,733
    Trophy Points:
    1,150
    Gender:
    Male
    Location:
    Austin, TX, USA

    I'll see if I can drop my resolution when I get home tonight and duplicate it ...
     
  15. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

    Joined:
    Jul 12, 2010
    Messages:
    11,747
    Likes Received:
    6,733
    Trophy Points:
    1,150
    Gender:
    Male
    Location:
    Austin, TX, USA

    Oh, you're talking about the footer on the forums page ... i was looking at the footer on the portal page ... that's easy enough to remove
     
  16. TartFlavor

    TartFlavor At least I'm not Loanwolf Website Administrator Legendary Gamer Veteran Member

    Joined:
    Sep 3, 2014
    Messages:
    1,528
    Likes Received:
    1,065
    Trophy Points:
    460
    Gender:
    Male
    Location:
    DMV
    ooo yeah my bad, shoulda been specific.
     
  17. grouchy

    grouchy Smiling on the inside Legendary Gamer Final Fantasy XIV Board Member Final Fantasy XIV Officer Veteran Member

    Joined:
    Mar 29, 2012
    Messages:
    1,002
    Likes Received:
    355
    Trophy Points:
    500
    Gender:
    Male
    Location:
    Berthoud, CO, USA
    I see these A-hat extra characters on this image. Suspect they are supposed to be font or some other type of marker...

    Using Chrome with ghostery, scriptsafe, and ublock-origin addons. Facebook and twitter are blocked/denied/verboten.
    Splash.png
     
  18. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

    Joined:
    Jul 12, 2010
    Messages:
    11,747
    Likes Received:
    6,733
    Trophy Points:
    1,150
    Gender:
    Male
    Location:
    Austin, TX, USA
  19. Sorekara

    Sorekara Tenacious Gamer Tenacious Gamer

    Joined:
    Oct 15, 2017
    Messages:
    12
    Likes Received:
    8
    Trophy Points:
    20
    Gender:
    Female
    Great job on the makeover. Looks really swanky.

    Found a couple of issues so far:
    • Landing page takes literally 30 seconds to load, even if visited before. Could be solved making inline JS statically delivered with whatever caching mechanism is employed by the web server, and more importantly, reducing amount of parallax if possible.
    • div id="loginBar" has usability issues if accessed from a position below the top of the page, particularly on mobile. I think using position set as sticky instead of relative (to parent), or nesting as a child of the already sticky nav bar might solve it.
    • Two home icons being used, one as actual home and another as an accordion is a bit confusing. I feel like those options could be dropped down from the `FORUMS` button.
     
  20. LoanWolf

    LoanWolf Rangers > Berzerkers Honored Mythic Gamer Tenacious Gamer Veteran Member

    Joined:
    Sep 17, 2014
    Messages:
    5,761
    Likes Received:
    3,994
    Trophy Points:
    755
    Gender:
    Male
    So first of all I do want to say I appreciate you spearheading. There are a lot of new additions I really really like. I really like the charter calender and mumble info all being on the top tool bar. I really like the new steam top games tab, I think its interesting even though I havent figured out how to add my info. Really like the store being connected to the site. I really like the new template for the forum. Like Ive said in the past the old one was too green for my work computer so I was using the old xenforo skin for the longest time. Feels cleaner overall. My only complaint is I am never a big fan of sound on web pages, I am not smart enough to realise where sound is coming from my computer and usually takes me a bunch of minutes to figure it out. The main page I actually think is really cool, but it may be doing too much because the load time on it is pretty long. Good work Para.

    As for bugs, potential bug is when I scroll to the bottom of a forum post to reply, and Im not logged in, I click the button and the image to sign on is all the way at the top of the page, so I need to manually scroll up to the top. Not a game breaker, just don't remember if it was always like that.
     
  21. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

    Joined:
    Jul 12, 2010
    Messages:
    11,747
    Likes Received:
    6,733
    Trophy Points:
    1,150
    Gender:
    Male
    Location:
    Austin, TX, USA
    @LoanWolf ... thanks for the input. The yellow button that always appears on the bottom right of your screen will auto scroll you back to to the top. When you first logged in, make sure you selected 'keep me logged in' right next to the password box. For sound, I agree that sound is not a good thing when you are surfing from work and you have others around you. For now, the sound button will always be on the bottom right of the screen, a little box with a speaker icon in it.

    I can set the sound to auto off and make the toggle 'on' instead of the reverse, which is the way it is now.

    As far as the landing page, yes it takes a bit to load and I knew that going in ... but it wasn't meant to be visited every time you want be on the site. Like the patch notes said, it was designed to be a recruitment tool ... the initial representation of our community.

    For most of us, we like to navigate directly to the forums page like we've been doing for years ... so just set your 'favorites' to www.tenaciousgamers.com/forums and you'll bypass the portal page.
     
  22. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

    Joined:
    Jul 12, 2010
    Messages:
    11,747
    Likes Received:
    6,733
    Trophy Points:
    1,150
    Gender:
    Male
    Location:
    Austin, TX, USA
    @LoanWolf ... I think if you log out and then log back in by clicking on the 'Login in using Steam' gray button on the right that you'll get a screen asking you if you want to link your accounts. After linking, you're steam information will be under your Avatar and your stats will be on the Steam page
     
  23. LoanWolf

    LoanWolf Rangers > Berzerkers Honored Mythic Gamer Tenacious Gamer Veteran Member

    Joined:
    Sep 17, 2014
    Messages:
    5,761
    Likes Received:
    3,994
    Trophy Points:
    755
    Gender:
    Male
    I see it now. Im blocked at work so Ill take a look at that later.
     
  24. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

    Joined:
    Jul 12, 2010
    Messages:
    11,747
    Likes Received:
    6,733
    Trophy Points:
    1,150
    Gender:
    Male
    Location:
    Austin, TX, USA

    The landing page takes 5 seconds to load for me at home and on my home PC with cleared cache, but I'll look into it. The portal page was built not to be an everyday visit by our members, but more as a recruiting tool. The parallax and rolling video backgrounds are all just part of a first impression. Most of us navigate directly to the forums page, which is now located at .com/forums

    The two home icons are embedded into the template, on for Wordpress, one for Xenforo. I'm not going to drop one of them into a sub-directory, but I am going to rename the forums homepage to 'News'

    Thanks for the feedback, I'll look into your loading suggestions
     
  25. LoanWolf

    LoanWolf Rangers > Berzerkers Honored Mythic Gamer Tenacious Gamer Veteran Member

    Joined:
    Sep 17, 2014
    Messages:
    5,761
    Likes Received:
    3,994
    Trophy Points:
    755
    Gender:
    Male
    I think the sound being set to auto off would be good imo. I know webpage sound is a pet peeve of mine and Im sure a few others. I think the landing page has a lot of good information on it and my only concern is the load time of that. Im going to keep playing around, but I think the forum skin is 100% better.
     
  26. AmazonCheesecake

    AmazonCheesecake "Hare Today, Gone Tomorrow" Legendary Gamer ArcheAge Unchained Officer Veteran Member

    Joined:
    Aug 17, 2014
    Messages:
    2,492
    Likes Received:
    1,479
    Trophy Points:
    515
    Gender:
    Female
    Location:
    Canton, Illinois
    I noticed that anyone I see with a G in their screen name appears to be cut off by their title. So far, I've seen it on yours @Paradigm and on one other (Grouch'ys I think?).

    para.jpg
     
  27. AmazonCheesecake

    AmazonCheesecake "Hare Today, Gone Tomorrow" Legendary Gamer ArcheAge Unchained Officer Veteran Member

    Joined:
    Aug 17, 2014
    Messages:
    2,492
    Likes Received:
    1,479
    Trophy Points:
    515
    Gender:
    Female
    Location:
    Canton, Illinois
    Also I'm seeing the icons on the Shoutbox buttons appearing small? I'm on a laptop, so not sure if its lower resolution is affecting it or what...

    shoutbox.jpg
     
  28. LoanWolf

    LoanWolf Rangers > Berzerkers Honored Mythic Gamer Tenacious Gamer Veteran Member

    Joined:
    Sep 17, 2014
    Messages:
    5,761
    Likes Received:
    3,994
    Trophy Points:
    755
    Gender:
    Male
    Navigating forums feels easier on mobile
     
  29. TartFlavor

    TartFlavor At least I'm not Loanwolf Website Administrator Legendary Gamer Veteran Member

    Joined:
    Sep 3, 2014
    Messages:
    1,528
    Likes Received:
    1,065
    Trophy Points:
    460
    Gender:
    Male
    Location:
    DMV
    The load times are a bit of an issue for me too, it takes ~20-30 seconds on my home network and I can't load it on my phone at all.
     
  30. Averie

    Averie Averie#1956 - Add me! Website Administrator Mythic Gamer Veteran Member

    Joined:
    Sep 24, 2014
    Messages:
    7,921
    Likes Received:
    5,556
    Trophy Points:
    905
    Gender:
    Female
    Location:
    Long Island, New York
    - The tenaciousgamers.com page takes just under 14seconds to load on my work computer, just for reference. I do think it could perform the same function for recruiting and just be less stuff. I do also agree that the auto play music is a turn off for most people.

    - When I receive a 'New Alert' how it pops up in the bottom left hand of your screen, it is just a white box with no visible text. Also the notification "Messages have been posted since you loaded this page. View them?" Shows up in all white text on a white background box.

    - The tenaciousgamers.com page has the new TG logo. The forums have the Black/Green T logo (on the tab in Chrome) - not sure if that is intentional or not.
     
  31. Averie

    Averie Averie#1956 - Add me! Website Administrator Mythic Gamer Veteran Member

    Joined:
    Sep 24, 2014
    Messages:
    7,921
    Likes Received:
    5,556
    Trophy Points:
    905
    Gender:
    Female
    Location:
    Long Island, New York
    - The scrolling screenshot banner is clickable and brings you to a blank page. Don't think it's meant to be clickable.

    - The BDO/Revelation image right underneath the scrolling screenshot banner brings you to a 'buy domains' link.
     
  32. Averie

    Averie Averie#1956 - Add me! Website Administrator Mythic Gamer Veteran Member

    Joined:
    Sep 24, 2014
    Messages:
    7,921
    Likes Received:
    5,556
    Trophy Points:
    905
    Gender:
    Female
    Location:
    Long Island, New York
    This is really just personal preference but I'm not a fan of the scrolling text up top on the homepage... It reminds me of a popup and when I see it I want to 'x' it out and make it stop. Maybe if it wasn't such a bright color and blended in more it wouldn't be as distracting?
     
  33. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

    Joined:
    Jul 12, 2010
    Messages:
    11,747
    Likes Received:
    6,733
    Trophy Points:
    1,150
    Gender:
    Male
    Location:
    Austin, TX, USA

    This confuses me ... you use the Futuris theme, why would a scrolling banner on a theme you don't use bother you?
     
  34. Averie

    Averie Averie#1956 - Add me! Website Administrator Mythic Gamer Veteran Member

    Joined:
    Sep 24, 2014
    Messages:
    7,921
    Likes Received:
    5,556
    Trophy Points:
    905
    Gender:
    Female
    Location:
    Long Island, New York
    I am using the new theme to help out of course. Just offering my opinion is all.
     
  35. Qigang

    Qigang Love planted a rose, and the world turned sweet. Tenacious Gamer

    Joined:
    Sep 17, 2017
    Messages:
    1,269
    Likes Received:
    446
    Trophy Points:
    300
    Gender:
    Male
    My profile image is distorted on some places for some weird reasons.

    Example of how it should be (and how it is when clicking on my profile):
    [​IMG]

    Example of how it looks like when I'm posting:
    [​IMG]

    Example on my posts themselves:
    [​IMG]

    Also note that the g's in my name are getting cut off on the bottom there (not sure whether that was already mentioned) and that the medals are broken for some reason.
     
  36. Shiala

    Shiala Obssesed with Glam way too much. Honored Legendary Gamer Tenacious Gamer Veteran Member

    Joined:
    May 10, 2014
    Messages:
    4,271
    Likes Received:
    1,854
    Trophy Points:
    655
    Website is amazeballs, this is my first time visiting (had another long stint in the hospital) so I'm late to the party but it's freaking incredible!

    Side note the Trophys under everyones info on the left are mostly showing broken images for me, a few trophies will show, but 90% aren't. Using Firefox (new version)
     
  37. Shiala

    Shiala Obssesed with Glam way too much. Honored Legendary Gamer Tenacious Gamer Veteran Member

    Joined:
    May 10, 2014
    Messages:
    4,271
    Likes Received:
    1,854
    Trophy Points:
    655
    upload_2017-11-19_7-40-4.png

    Just a pic for reference
     
  38. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

    Joined:
    Jul 12, 2010
    Messages:
    11,747
    Likes Received:
    6,733
    Trophy Points:
    1,150
    Gender:
    Male
    Location:
    Austin, TX, USA
    I'd need a screenshot ... I don't know what you are referring to
     
  39. Averie

    Averie Averie#1956 - Add me! Website Administrator Mythic Gamer Veteran Member

    Joined:
    Sep 24, 2014
    Messages:
    7,921
    Likes Received:
    5,556
    Trophy Points:
    905
    Gender:
    Female
    Location:
    Long Island, New York
    I'll try... In order for it to pop up I need to have the thread open while someone else posts a comment.

    I will leave this thread open if you can please quote me again.
     
  40. Paradigm

    Paradigm Bearded Pirate Instructor Website Administrator Honored Mythic Gamer Tenacious Gamer WoW: Classic Heroic Gamer 2009 Original Member

    Joined:
    Jul 12, 2010
    Messages:
    11,747
    Likes Received:
    6,733
    Trophy Points:
    1,150
    Gender:
    Male
    Location:
    Austin, TX, USA
    @Qigang ... the Avatar image box for the forum nodes is 136x136px ... what is the original size of your Avatar? The original would have to be equal borders in size to be able to scale without distortion
     

Share This Page